Lyndon Pediatrics LLP - Office Policies

Office Policies

General

In accordance with HIPAA privacy regulations, we do not fax medical records to unsecure, unattended lines, please arrange to pick up records.
In accordance with HIPAA, no cell phone or recording device use are permitted in the office. Please turn your cell phone off while you are at the office.
All medical forms take 5-7 business days to process. Please make sure that all forms being turned in are fully completed.
You may receive secure text message reminders for your child(ren)'s appointments.

Cancellations

Our office requires 24 hours' advanced notice for any cancellations. Excessive late cancellations may result in discharge from the practice.
NO SHOWS may result in discharge from the practice.
We do not discharge one child. We discharge the entire household/family.

Payment

Lyndon Pediatrics accepts cash, checks, and the following major credit cards: Visa, Mastercard, and American Express.
Deductible and co-payments are due at the time of service. The amount of your co-payment is determined by your insurance policy. A minimum deductible payment of $25 will be collected at the time of service with the rest billed to your insurance.
If you do not have insurance, a minimal office visit fee of $100 will be collected before services are rendered. The remaining payment is due at the end of your appointment.
The parent/guardian/adult accompanying the patient is responsible for any payment due at the time of service. PLEASE ARRANGE THAT THIS ADULT BRINGS PAYMENT DUE TO THE VISIT.

Appointments

It is the policy of Lyndon Pediatrics that every child, depending on age, has at least one well child/preventative physcial each year.
Please have all necessary forms filled out before your examination. Please arrive 5 minutes early to your appointment to fill out the necessary forms, or download the forms you need here.
If you are coming in for a visit with one child, please call in advance if you want another child seen. We may not be able to accommodate your additional child(ren).
It is our policy to not accept new patients who are nearing the age that they would require seeing a Family Practice or Internist as that is in the best interest of the patient.

Prescriptions

New York State law requires prescriptions to be electronically sent to the pharmacy, INCLUDING CONTROLLED SUBSTANCES such as ADD/ADHD medication. Please allow up to 5 to 7 business days to prescribe controlled substances as they require special coding.
Call at least one week before you are due to run out of your medication.
Be prepared to give the office staff a complete request for the medication. This includes the medication name, prescription number, dosage, frequency, pharmacy name, pharmacy phone number, etc.

Immunizations

Lyndon Pediatric Associates follows the immunization schedule recommended by the American Academy of Pediatrics.
We DO NOT skip immunizations/vaccines. We do not delay vaccines. We do not follow an alternative vaccine schedule. We do not accept patients who refuse vaccines.
A parent or legal guardian must be present for children to receive immunizations. If no parent or guardian is present, a child must have written permission from their parent or guardian. If no consent is obtained, an additional visit to complete vaccines will be required.
An updated immunization form will be presented to patients at every wellness exam as feasibly possible.